Get in touch

Contact Actionofferquest in Robina

Actionofferquest answers every enquiry personally, usually the same working day, so you get a straight answer about a course rather than an automated reply and a wait.

1 day

our usual turnaround on any enquiry we receive

7

days a week that the office phone is answered, hours below

Free

level check and written study plan before you decide anything

Ring the office

The fastest way to get an answer about a timetable, a fee or whether a course suits you.

+61 7 4912 8356

Send an email

Good for anything with documents attached, like a previous qualification or a resume.

actionofferquest@gmail.com

Visit the campus

You are welcome to drop in during office hours. There is free parking behind the building.

14 University Drive, Robina QLD 4226

Enquiry form

Tell us what you need and we will reply

Give us a couple of sentences about your situation. What are you studying for, what deadline are you working towards, and what does your week look like? That is enough for us to give you a useful answer rather than a generic brochure.

A trainer reads every message. If your enquiry is better handled on the phone, we will say so and suggest a time to call.

  • A written reply, not a phone tag loop
  • No obligation to book anything
  • Your details handled under our Privacy Policy

Monday to Friday 8:30am to 6:00pm, Saturday 9:00am to 2:00pm

Opening hours

When someone will actually pick up

Classes run outside some of these hours, so if you are coming in for a tour it is worth ringing first to check which rooms are free.

Monday to Thursday

Office open 8:30am to 6:00pm. Evening classes run until 9:00pm.

Friday

Office open 8:30am to 5:00pm. No evening classes, staff finish early.

Saturday

Open 9:00am to 2:00pm for workshops and weekend intensive groups.

Sunday and public holidays

Closed. Emails sent over the weekend are answered on Monday morning.

Finding us

Two minutes from Robina Town Centre

We are on University Drive, on the same stretch as the shopping centre and a short walk from the bus interchange. If you are driving, turn off Robina Parkway and the entry to our car park is the second driveway on the left.

  • 14 University Drive, Robina QLD 4226
  • Free parking for fourteen cars behind the building
  • Bus routes stop five minutes away at the interchange
  • Step-free entry and accessible bathrooms on site
Open directions in Google Maps
Who you will speak to

A real person, on the first call

Enquiries are shared between the training team rather than funnelled through a call centre. Whoever answers can tell you about timetables, fees and levels without having to check with anyone, because they are the ones teaching the course.

If you get voicemail, it means we are in a class. Leave a number and a good time to call back, and you will hear from us the same day.

Daniel Whitmore

Daniel Whitmore

Founder and lead IELTS trainer. Handles most IELTS questions and visa-related timing.

Rachel Okonkwo

Rachel Okonkwo

Diploma coordinator. The person to ask about units, credit and payment plans.

Common questions

Things people ask before they get in touch

No, you can walk in during office hours and someone will show you around. It does help if you ring ahead so we can make sure a trainer is free and not teaching at the time you arrive.

Within one working day in almost every case, and often within a couple of hours. Enquiries sent over the weekend are answered on Monday morning because we are closed on Sundays.

Yes. If you are outside the Gold Coast or cannot get to the campus, we can run the written part by email and the conversation side over a video call. It takes about forty minutes and there is no charge for it.

We can tell you how our courses fit around a study or work visa timeline, and we do that often. We are not registered migration agents, so for anything specific to your visa situation itself you need to speak to a qualified agent.

Yes. Tell us the business name and the billing contact in your message and we will sort it out with them. The enrolment stays in your name either way, so the qualification is yours.
Our courses

Have a look before you ask us anything

Both pages below set out what each course covers, how long it runs and what it costs, so your question can be about your situation rather than the basics.

IELTS Preparation Course

IELTS Preparation Course

Eight weeks of teaching, two marked mock exams and weekly speaking drills with a trained examiner. Built for people with a real deadline attached to their result.

Course details
Diploma of Business Management

Diploma of Business Management

Twelve months and twelve units of practical business work, with mentoring from a practising manager and a presentation panel each term.

Course details
From the blog

Worth reading while you decide

All articles

Ask us anything, we do not do hard sells

If Actionofferquest is not the right fit for what you need, we will say that too and point you somewhere that is. A twenty-minute conversation saves people a term of guessing.